Get in Touch
Questions about courses, bookings, or how we can help? We would love to hear from you.
Contact Information
Whether you are looking to book a course, enquire about corporate training, or simply have questions about what we offer, our team is here to help.
Our Location
47 Harbour Lane
Bristol BS1 4QN
United Kingdom
Opening Hours
Monday to Friday: 9:00 – 21:00
Saturday: 9:00 – 18:00
Sunday: 10:00 – 16:00
About Our Facility
Our purpose-built culinary education centre houses three fully equipped teaching kitchens, a demonstration theatre with tiered seating for 40, and a private dining space for group events.
The facility was designed specifically for hands-on learning, with individual workstations, professional-grade equipment, and overhead mirrors that let every student see technique demonstrations clearly.
We are proud to be an accessible venue with step-free access throughout, accessible facilities, and hearing loop systems in our demonstration theatre.
Finding Us
By Public Transport
Bristol Temple Meads railway station is a 15-minute walk from our facility, or a short bus ride on routes 8, 8A, or 9. The nearest bus stop is Harbour Lane, directly outside our building.
From the station, walk north along Victoria Street, turn left onto Baldwin Street, then continue straight as it becomes Broad Quay and follow the harbourside to Harbour Lane.
By Car
We do not have dedicated parking, but several public car parks are within walking distance. The closest are Millennium Square car park (3-minute walk) and Prince Street car park (5-minute walk). Both offer evening and weekend rates.
For sat-nav, use postcode BS1 4QN. Our building has a distinctive orange awning and is between the coffee shop and the independent bookshop.
By Bicycle
Secure bicycle parking is available on the harbourside directly outside our building. Bristol's cycle network makes reaching us by bike straightforward from most areas of the city.
What to Expect on Arrival
Our reception area is on the ground floor. For scheduled courses, please arrive 10 minutes before your session begins to complete registration and get settled.
If you are visiting for the first time to discuss courses or corporate bookings, please email ahead to arrange a convenient time. We are happy to show you our facilities and answer questions in person.
Company Information
Registered Details
Company Name: laser-shadow Culinary Education Ltd
Company Number: 09847231
VAT Number: GB 287 4521 89
Registered Address: 47 Harbour Lane, Bristol BS1 4QN
Payment & Booking
We accept payment by bank transfer, debit card, and credit card. Payment is required to confirm bookings.
For corporate invoicing or purchase orders, please contact us to discuss payment terms for your organisation.
Frequently Asked Questions
We aim to respond to all emails within one working day. During peak periods (particularly around holidays), responses may take up to 48 hours. For urgent booking enquiries, please indicate this in your subject line.
Absolutely. We welcome prospective students to visit and see our facilities. Email us to arrange a convenient time for a tour, typically lasting 20-30 minutes. This gives you a chance to see the kitchens, ask questions, and get a feel for our approach.
All course fees include ingredients, equipment use, aprons, recipe cards, and take-home containers for what you prepare. Refreshments are provided during sessions. You need only bring yourself, comfortable closed-toe shoes, and an appetite for learning.
Yes. Please inform us of any allergies or dietary restrictions when booking. We make appropriate ingredient substitutions and take precautions to prevent cross-contamination. Some courses focus specifically on dietary-specific cooking such as gluten-free baking or plant-based cuisine.
Cancellations made seven or more days before your course receive a full refund. Within seven days, we offer credit toward future courses rather than refunds. If you cannot attend, you are welcome to transfer your booking to another person at no additional charge.
Yes. We work with restaurants, hotels, catering companies, and corporate clients on bespoke training programmes. These can focus on specific skills, team building, or general culinary development. Contact us with your requirements and we will prepare a tailored proposal.
We Look Forward to Hearing From You
Whether you have a specific question or want to discuss which courses might suit you best, drop us an email. Our team responds within one working day.
Email Us