Privacy Policy

Last updated: 1 March 2026

laser-shadow Culinary Education Ltd ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it.

Who We Are

We are laser-shadow Culinary Education Ltd, a company registered in England and Wales (Company Number: 09847231). Our registered address is 47 Harbour Lane, Bristol BS1 4QN, United Kingdom.

For data protection purposes, we are the data controller. If you have questions about how we process your data, contact us at [email protected].

Information We Collect

We collect different types of information depending on how you interact with us:

Information You Provide Directly

• Name and contact details when you enquire about or book courses
• Dietary requirements and allergy information for course preparation
• Payment information when you make a booking
• Correspondence when you contact us with questions
• Feedback and reviews you choose to provide

Information Collected Automatically

• Technical data such as your IP address, browser type, and device information
• Usage data including pages visited, time spent on pages, and navigation paths
• Cookie data as described in our Cookies Policy

How We Use Your Information

We process your personal data for the following purposes:

• Course delivery: To manage bookings, prepare for dietary requirements, and communicate about your sessions
• Communication: To respond to enquiries and provide information you request
• Payment processing: To process transactions and maintain financial records
• Service improvement: To understand how our website is used and improve our offerings
• Legal compliance: To meet our legal and regulatory obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to fulfil our contract with you when you book a course
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and responding to enquiries
• Consent: Where you have given explicit consent, such as for marketing communications
• Legal obligation: Processing necessary to comply with legal requirements

Data Sharing

We do not sell your personal data. We may share information with:

• Payment processors: To handle secure payment transactions
• Service providers: Who assist with website hosting, email delivery, and business operations under strict confidentiality agreements
• Legal authorities: When required by law or to protect our legal rights

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Booking and transaction records: 7 years for tax and legal compliance
• Enquiry correspondence: 2 years after resolution
• Marketing preferences: Until you withdraw consent
• Website analytics data: 26 months

Your Rights

Under data protection law, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data in certain circumstances
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent where processing is based on consent

To exercise any of these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

International Transfers

Your data is primarily stored and processed within the United Kingdom and European Economic Area. Where transfers outside these regions occur, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification. The date at the top indicates when the policy was last revised.

Contact and Complaints

For questions about this policy or to exercise your rights, contact:

Email: [email protected]
Address: 47 Harbour Lane, Bristol BS1 4QN

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.